Technical Service Manager – Vancouver, Canada

The Technical Service Manager will lead a team of 10-20 Field Service Technicians.

Day to Day Responsibilities

  • Preparing and reviewing project and job quotations;
  • Scheduling work of local team as well as coordinating schedules for larger jobs with other managers;
  • Performing job walks when required;
  • Acting as a technical resource/expert on sales calls with sales engineers;
  • Mentor existing team of technicians;
  • Support recruitment efforts for new talent;
  • Maintain safety records along with safety department;
  • Audit field work for quality;
  • Review test reports;
  • Offer technical opinions to both internal and external clients;
  • Build a training plan for direct reports;
  • Contribute to regional expansion conversations;
  • Maintain an active local NETA presence where appropriate;
  • Help coordinate inter-disciplinary projects with the switchgear, transformer and testing groups.

Desired Requirements

  • Comfortable with commercial, industrial and utility environments
  • Player-Coach role
  • Supervision and management experience
  • Safety, quality, and growth focused
  • Field Service Management experience
  • Willing to flex between field and office
  • Willing to work occasional nights and weekends;
  • Leading a group of technicians
  • Business focused with a strong technical background
  • Familiarity with heavy industrial, utility, large commercial and Oil & Gas industries preferred;
  • Experience managing multiple locations
  • Experience in managing electrical commissioning and maintenance projects up to $2MM
  • Business focused with a strong technical background;
  • Focused on growth, safety and quality service
  • Comfortable in a fast moving often chaotic entrepreneurial environment
  • Willingness to learn

Company Description: 

OUR MISSION

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry.

CORE VALUES

Teamwork:  Working towards common goals with our internal, external and local teams

Reliability:  Group of trusted professionals serving our internal and external customers

Progress:  Always building upon yesterday to build a stronger today

Sustainability:  Commitment to bringing benefits to our team, business and society

Additional Information

Type:  Full-time

Experience:  7-15 years Power Systems testing and maintenance experience; NETA III preferred;

Education:  2-year Power Systems Tech diploma (or 4-year electrical engineering degree)

Travel: 25%

Location: Vancouver, BC, Canada

Industries: Light Manufacturing / Distribution / Warehouse and Logistics

Physical Demands:  Strenuous physical work.  Physical demands include frequent lifting of objects over 50 lbs., often combined with bending, twisting, working above ground or on irregular surfaces. Working

Conditions:  Continuous exposure to unpleasant elements such as dust, fumes and odors, hazardous materials, dampness, raw sewage, high noise levels and outside weather conditions. Travel throughout the area is required.

To apply, please send resume to careers@resapower.com 

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

 

 

 

For questions and to learn more

Contact us at: careers@resapower.com